Privacy Policy
Effective Date: January 08, 2025; Canopy Doulas (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and sensitive information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and communications, in accordance with applicable Texas and federal privacy laws.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to name, address, phone number, email address, payment and billing information, and general intake or inquiry information related to doula services. We may also collect non-identifying information such as browser type, IP address, device information, and website usage data.
Sensitive & Health-Related Information (HIPAA-Adjacent)
As a doula practice, Canopy Doulas may receive limited health-related or sensitive personal information necessary to provide non-medical support services. While Canopy Doulas is not a HIPAA-covered entity, we voluntarily follow privacy and confidentiality practices consistent with HIPAA principles.
Sensitive information is used solely to provide doula services, accessed only by authorized personnel, and shared only with client consent or when legally required.
Payment Information
We collect and store payment information for billing and service-related purposes. Payment data is handled using secure systems and reasonable safeguards designed to protect against unauthorized access. Canopy Doulas does not store full payment credentials in plain text and does not use payment information for marketing or non-service-related purposes.
How We Use Your Information
Your information may be used to provide and manage doula services, process payments and maintain billing records, communicate regarding scheduling, services, or updates, maintain internal records, and improve website functionality and client experience.
No Sale of Personal Information
Canopy Doulas does not sell, rent, trade, or share personal identifying information, including name, address, or phone number (NAP data), for marketing, advertising, or third-party commercial purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal and sensitive information. While we take privacy seriously, no electronic transmission or storage method is completely secure.
Texas Privacy Rights
Texas residents may request access to, correction of, or deletion of their personal information by contacting us directly.
Third-Party Services
We may use third-party platforms for scheduling, payment processing, forms, or analytics. These providers are required to maintain confidentiality and are granted access only to information necessary to perform their services.
Cookie Policy
Canopy Doulas uses cookies and similar technologies to enhance website performance and user experience.
What Are Cookies?
Cookies are small text files stored on your device that help websites function properly and collect usage information.
How We Use Cookies
Cookies may be used to analyze website traffic and engagement, improve website content and usability, and maintain website security. Cookies do not collect medical information or payment details.
Managing Cookies
You may disable cookies through your browser settings. Some website features may be limited if cookies are disabled.
ADA Accessibility Statement
Canopy Doulas is committed to ensuring digital accessibility for all individuals, including those with disabilities. We strive to follow applicable accessibility standards and continuously improve the usability of our website.
If you encounter any accessibility barriers or need assistance, please contact us. We will make reasonable efforts to provide access and accommodations in accordance with applicable laws.
General Medical & Doula Services Disclaimer
The content on the Canopy Doulas website is provided for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.
Canopy Doulas provides non-medical support services. Doulas do not diagnose medical conditions, provide medical treatment or clinical care, prescribe medications, or replace licensed medical providers.
Clients should consult a licensed physician, midwife, or other qualified healthcare provider for medical concerns, pregnancy care, birth decisions, postpartum health, or emergencies. Use of doula services does not create a medical provider-patient relationship.
Confidentiality Statement
Canopy Doulas maintains strict confidentiality regarding all client information. Although not subject to HIPAA regulations, we follow privacy standards aligned with HIPAA principles, including secure handling of records, limited access to sensitive information, and client authorization prior to disclosure.
Confidential information may be disclosed only with client consent, when required by Texas or federal law, or in situations involving immediate safety or legal obligations.